Introduction:
Rules and Regulations are important to insure that each owner and guest has a truly carefree and enjoyable vacation at The Mill Resort & Suites.

Owners and guests should at all times obey to said rules & regulations, and shall use their best efforts to see that they are observed by their families, guests, visitors, lessees and person over whom they exercise control and supervision.

CHANGES:

The Rules & regulations are subject to change by Management without prior notice.

OCCUPANCY:

In order for the owner to occupy his/her unit(s), all outstanding debts for maintenance or other charges must be paid in full by December 31 preceding the year of use except for occupancies in January, February and March, payment must be in 90 days prior to occupancy.

CHECK IN:

Check in time is after 3:00 PM.

A signed credit card imprint is requested from each owner or occupant upon checking in.
This may cover your incidental charges. Should you not have a credit card a US$100.00 cash deposit will be requested.

Timeshare taxes: US$6.00 for a studio, US$6.50 for a One bedroom and US$7.50 for a two-bedroom for each day of occupancy during his/her interval stay.

Each renter will be charged 21% Government tax for each day during stay on the room rate.

CHECK OUT:

Each time share owner is requested to complete the check out at 12noon on the last day of their occupancy. If the unit is not vacated by 12noon, the Resort reserves the right to remove any or all of the belongings to another location at owner’s/guest’s own risk.

INVENTORY:

Inventory control will be performed by the housekeeper at the time of check out and the owner will be billed for the damage or missing items. And extra charge, depending on the amount of extra labor required, is billed for those unit(s) left behind in such condition that more than normal cleaning is required.

CLEANING:

Each owner and guest unit shall receive daily maid service consisting of changing bathroom towels if requested (see instructions in bathroom), removal of waste, make up bed, organize bathroom, sweep and mop. General cleaning is done in the middle of the week and consists of general dusting, cleaning of bathrooms, changing of all linen, sweeping and mopping. Owners and guests shall be responsible for all other housekeeping during their stay. The Resort will provide a sponge and dish washing soap. Other items can be purchased in the Mini Market located in the Lobby or the local supermarkets.

Should the owner wish to have daily general cleaning an additional fee of US$ 50.00 for Studio, US$ 75.00 for One bedroom or US$ 100.00 for Two bedroom will be charged for the week.

No garbage cans, supplies or other articles shall be placed on the patios, balconies and entry ways. Nor shall any linens, clothing, rigs or laundry of any kind be shaken or hung from any windows, doors, patio’s or balconies. All property shall be kept free of litter, debris, and other unsightly material.

ADDITIONS AND REMOVAL OF CONTENTS OF UNITS:

Contents of the units should not be removed. Likewise no additions or alternations may be made to any unit(s)

GENERAL SERVICES AND NOTES:

All Owners’ at The Mill Resort & Suites enjoy a 10% discount at the Garden Café and The Bangozzza Bar.

Babysitting: Is available upon request and at prevailing rates

Security Boxes: digital safe boxes are available in all units.
Money, Jewels and other valuables must be placed in the safe deposit box, which is available in your room. The Resort will not be responsible for any loss of valuables.

Coin operated Laundromat Services: Available by the tennis court area of the Resort.
The machines are operated with quarters that are obtained at the Front Desk or with the Laundry Attendant during day time.

Parking Area: All cars must be parked in the designated guest parking areas. Walkways and entrances must not be obstructed.

Incoming and outgoing faxes: Are available through front desk at a minimal charge of US$6.00 for the first page and US$1.50 each remaining pages.

Photocopying: is available through front desk at US$ 0.25 per page.

DEPOSITING, BANKING AND EXCHANGING:

In house exchanges must be requested at least ninety (90) days in advance and are confirmed on space availability.

Banking week through The Mill Resort & Suites: to be carried over to the following year is not possible.

UPGRADING OF ROOMS:

Studio to One Bedroom US$385 (summer) and US$585 (winter)
Studio to Two bedroom US$925 (summer) and US$1225 (winter)
One bedroom to Two bedroom US$ 525 (summer) and US$ 725 (winter)

RENTAL POOL:

The Mill Resort & Suites is not in the rental pool. We strongly suggest you to bank your week through Interval International.

INTERVAL PERIOD:

Each interval week runs from Saturday to Saturday.

Owners wishing to arrive earlier or depart later may do so with a confirmation from reservations. The Resort rack rates are subject to Owner’s discount (30%) on room rates for the days prior and after the time period of the timeshare. Reservations are only guaranteed with a prepayment of minimum two (2) nights. Payment can be done with credit card.

There will be no credit for unused days of the timeshare.

OWNERS RESPONSIBILITY FOR THE UNIT(S)
Owners will be held responsible for the general condition of their unit and will be charged if any items are missing or have been damaged beyond of what is considered to be normal as in wear and tear.

For your own safety and to avoid unnecessary humidity build-up and mildew formation, we request you not to turn OFF the air-conditioning thermostat. Condensation can cause the floor to become wet and very slippery.

No property shall be removed from the unit at any time for any purpose.

Room towels, blankets and bed linens shall not be used at the beach, pool or outside the unit.

It is not permitted to iron on the sofa chair or on any furniture in your unit. If your unit is not equipped with iron and iron board, this can be requested from the Housekeeping department.

Cost of utilities in Aruba is expensive and continues to increase drastically, for this reason all owners should observe the energy conservation at all times.

NUISANCE:

Units and common areas are used for vacation purposes only. No excessive noise or other annoying activities that may interfere with the rights, comforts or convenience of others shall be created or permitted within the unit(s) and/or common areas.

It is expected from owners and guests to exercise control over their children in this regard.

No pets are allowed.

USE OF POOL AND RECREATIONAL AREA:

Owners or guest may use the swimming pools of the property and any recreational facilities provided. Each owner or guest shall assume all risk of personal injury or property damage that may result from the use of said pool or recreational facility from their use.

Children under the age of sixteen (16) should be always accompanied by a parent or guardian.

Please notice the following precautions:

FOR SAFETY REASONS:
Proper behavior around and in the pool(s)
No running on the pool deck
No skate board or roller blades
No jumping or diving into the Pool(s)
Children are allowed in the pool unless accompanied by parent or guardian at all times.
No Glassware items (drinking glass or bottle) are allowed in or around the pool.
Persons under the influence of alcohol or drugs are not allowed to use the pool.
Management reserves the right to deny pool privileges at its discretion.

POOL TOWELS:

A towel card will be provided at the Front Desk upon check in. Pool towels can be picked up and exchanged during your stay at the Towel hut located by the pool area. During your stay the towel card will remain at the towel hut until your check out date and towels have been properly returned. Upon check out the towel card(s) need to be returned to the front desk. For unreturned towels we will apply a fee.

EVALUATIONS:

All evaluations, recommendations and/or complaints regarding service and general upkeep of the facilities shall be made in writing to Management.

INFORMATION UPDATE:

Please keep your file updated by informing us of any address change. Failure of not informing us of a change does not relief the owner of paying maintenance fee on time.
Updates should be forwarded to:

The Mill Resort & Suites
c/o Judith Zievinger
Timeshare Administrator
J.E. Irausquin Boulevard 330
Aruba, Dutch Caribbean

Telephone: (297)-586-7700 ext.
Fax: (297)-586-7271
Email: Judith.zievinger@millresort.com